Their software here, for their site, has problems from time to time, Microsoft's software has it's problems [both the OS as well as individual apps], same with Apple's, Google's Android, the variations of Linux, Unix, all of them. Windows 8 doesn't work that great, it's not a techies dream, it's not a network engineer's dream, etc. I am encountering problems with other sites as well from time to time. You should email me. I'm sending you a private message here.